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January 31, 2005

Employees Dissatisfied with Health Plan
by Joe Mott

University housekeeping manager Cathy Knight has to pay nearly $214 every two weeks for her family coverage under the North Carolina State Health Plan. That's 15 percent out of her pay check for a plan many state employees—from grounds workers to teachers—aren't happy with.

"One year it's one thing,” said Knight. “One year it's going up some more, so it's still going up."

But the premiums weren't always going up. Laurie Charest is the associate vice chancellor for human resources. She says during better fiscal times the plan had amassed a large reserve fund. But, as the state economy began to slide, instead of raising health insurance rates to workers, plan administrators began dipping into the reserve.

“Well the reserve dropped to nothing then went below zero,” said Charest. “So we knew they had to do one of two things: they had to put more money into the plan…”

Or they had to raise premiums. But administrators say even that won't keep the plan out of the red without other fundamental changes. Jack Walker says a large part of the problem is in the lifestyles of the population. People’s habits have created some daunting statistics.

“Changing your attitude, or his attitude—sometimes it takes a crisis to get it done,” said Walker.

Many are calling the insurance situation a crisis. Just five years ago 64 percent of State Health Plan members were considered healthy, meaning they had no long term health problems. That figure fell six points in 2003 to 58 percent. The number is expected to drop to 51 percent in the next five years, and for every 1 percent decline in healthy plan members, it costs the state $68 million in expenses. So Walker is working on some unconventional methods to fight the trends.

“So the direction we’re going today is: how do we help the people who are currently healthy stay healthy tomorrow?” said Walker.

Walker used the analogy of a car. Imagine if the state promised to repair all auto defects for free. But no one ever changed the oil, checked the tires, or even took their cars in for a tune-up. Then when the car breaks down, everyone expects the state to fix it for free.

Walker says this type of program obviously wouldn't work. So it gives employees an important role to play in keeping costs down.

And he's not alone. N.C. Sen. Tony Rand, D-Cumberland, has a plan to reward people for keeping themselves out of high risk categories.

 


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